{"id":6107,"date":"2025-10-13T20:31:54","date_gmt":"2025-10-13T17:31:54","guid":{"rendered":"https:\/\/cassiusheritage.com\/?page_id=6107"},"modified":"2025-11-07T18:44:08","modified_gmt":"2025-11-07T15:44:08","slug":"iade-ve-degisim","status":"publish","type":"page","link":"https:\/\/cassiusheritage.com\/en\/yardim\/iade-ve-degisim\/","title":{"rendered":"\u0130ade ve De\u011fi\u015fim"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6107\" class=\"elementor elementor-6107\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1227c1 yarsayfaq e-flex e-con-boxed e-con e-parent\" data-id=\"c1227c1\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e026c1d meyardimaccordion elementor-widget elementor-widget-mdp-questionar-elementor\" data-id=\"e026c1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"mdp-questionar-elementor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"accordion-e026c1d\"><h4 class=\"mdp-questions elementor-repeater-item-8aeaf7c\">Sat\u0131n ald\u0131\u011f\u0131m \u00fcr\u00fcn\u00fc nas\u0131l iade edebilirim?<\/h4><div class=\"mdp-answers elementor-repeater-item-8aeaf7c\"><div class=\"mdp-answer-text\"><p>Cassius Olive\u2019ten sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnleri teslim tarihinden itibaren <strong data-start=\"416\" data-end=\"437\">14 g\u00fcn i\u00e7erisinde<\/strong> iade edebilirsiniz. \u0130ade talebinizi olu\u015fturmak i\u00e7in <strong data-start=\"490\" data-end=\"515\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"492\" data-end=\"513\">info@cassiusolive.com<\/a><\/strong> adresine e-posta g\u00f6nderebilir veya cassiusolive.com hesab\u0131n\u0131za giri\u015f yaparak \u201cSipari\u015flerim\u201d sayfas\u0131ndaki ilgili sipari\u015f i\u00e7in iade talebi olu\u015fturabilirsiniz.<br data-start=\"672\" data-end=\"675\" \/>M\u00fc\u015fteri temsilcilerimiz size <strong data-start=\"704\" data-end=\"722\">iade onay kodu<\/strong> sa\u011flayacak ve anla\u015fmal\u0131 kargo firmam\u0131z \u00fczerinden \u00fcr\u00fcn\u00fc \u00fccretsiz olarak g\u00f6ndermeniz i\u00e7in y\u00f6nlendirme yapacakt\u0131r. \u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra kalite kontrol ekibimiz taraf\u0131ndan incelenir ve onay verilmesi h\u00e2linde iade s\u00fcreci ba\u015flat\u0131l\u0131r.<br data-start=\"962\" data-end=\"965\" \/>\u00dcr\u00fcn\u00fcn\u00fcz\u00fcn <strong data-start=\"976\" data-end=\"1008\">orijinal ambalaj\u0131 bozulmam\u0131\u015f<\/strong>, <strong data-start=\"1010\" data-end=\"1027\">kullan\u0131lmam\u0131\u015f<\/strong> ve <strong data-start=\"1031\" data-end=\"1049\">hasar g\u00f6rmemi\u015f<\/strong> olmas\u0131 gerekmektedir. Ayr\u0131ca iade i\u015flemlerinde sat\u0131\u015f faturas\u0131n\u0131n eksiksiz g\u00f6nderilmesi zorunludur. Kurumsal faturalarda, kurum ad\u0131na d\u00fczenlenmi\u015f bir iade faturas\u0131 ile birlikte g\u00f6nderim yap\u0131lmal\u0131d\u0131r.<\/p><\/div><\/div><h4 class=\"mdp-questions elementor-repeater-item-cf87b2e\">Sat\u0131n ald\u0131\u011f\u0131m \u00fcr\u00fcn\u00fc nas\u0131l de\u011fi\u015ftirebilirim?<\/h4><div class=\"mdp-answers elementor-repeater-item-cf87b2e\"><div class=\"mdp-answer-text\"><p>\u00dcr\u00fcn de\u011fi\u015fimlerinde, iade prosed\u00fcrleri ge\u00e7erlidir. \u0130ade \u015fartlar\u0131n\u0131 kar\u015f\u0131layan \u00fcr\u00fcn\u00fcn\u00fcz bize ula\u015ft\u0131\u011f\u0131nda, talebiniz do\u011frultusunda de\u011fi\u015fim yap\u0131labilir veya yeni bir sipari\u015f olu\u015fturulabilir. De\u011fi\u015fim s\u00fcreci yaln\u0131zca stokta mevcut \u00fcr\u00fcnlerle ger\u00e7ekle\u015ftirilebilir.<\/p><\/div><\/div><h4 class=\"mdp-questions elementor-repeater-item-e68b974\">\u0130ade etme s\u00fcresi ka\u00e7 g\u00fcnd\u00fcr?<\/h4><div class=\"mdp-answers elementor-repeater-item-e68b974\"><div class=\"mdp-answer-text\"><p>T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun gere\u011fince, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren <strong data-start=\"1701\" data-end=\"1722\">14 g\u00fcn i\u00e7erisinde<\/strong> herhangi bir gerek\u00e7e g\u00f6stermeksizin iade talebinde bulunabilirsiniz.<br data-start=\"1791\" data-end=\"1794\" \/>E\u011fer \u00fcr\u00fcnde \u00fcretim hatas\u0131, bozulma veya kusur bulunuyorsa, teslim tarihinden itibaren <strong data-start=\"1880\" data-end=\"1897\">30 g\u00fcn i\u00e7inde<\/strong> iade talebinde bulunabilirsiniz.<\/p><\/div><\/div><h4 class=\"mdp-questions elementor-repeater-item-ba4e952\">\u0130ade i\u015fleminden ne kadar zaman sonra geri \u00f6deme hesab\u0131ma yans\u0131r?<\/h4><div class=\"mdp-answers elementor-repeater-item-ba4e952\"><div class=\"mdp-answer-text\"><p>Cassius Olive, iade edilen \u00fcr\u00fcnlerin uygunlu\u011funu kontrol ettikten sonra iade onay\u0131 verir. Onayland\u0131ktan sonra \u00fccret iadesi, \u00f6deme yapt\u0131\u011f\u0131n\u0131z y\u00f6nteme g\u00f6re <strong data-start=\"2166\" data-end=\"2193\">en ge\u00e7 7 i\u015f g\u00fcn\u00fc i\u00e7inde<\/strong> taraf\u0131m\u0131zdan ger\u00e7ekle\u015ftirilir.<br data-start=\"2224\" data-end=\"2227\" \/>\u0130adenin hesab\u0131n\u0131za yans\u0131mas\u0131, bankan\u0131za ba\u011fl\u0131 olarak birka\u00e7 g\u00fcn s\u00fcrebilir. Bu s\u00fcre, Cassius Olive\u2019in kontrol\u00fc d\u0131\u015f\u0131ndad\u0131r.<\/p><\/div><\/div><h4 class=\"mdp-questions elementor-repeater-item-daf8210\">\u0130ade ko\u015fullar\u0131 nelerdir?<\/h4><div class=\"mdp-answers elementor-repeater-item-daf8210\"><div class=\"mdp-answer-text\"><ul><li data-start=\"2390\" data-end=\"2504\"><p data-start=\"2392\" data-end=\"2504\">\u00dcr\u00fcnler, <strong data-start=\"2401\" data-end=\"2437\">orijinal ambalaj\u0131 hasar g\u00f6rmemi\u015f<\/strong>, <strong data-start=\"2439\" data-end=\"2456\">kullan\u0131lmam\u0131\u015f<\/strong> ve <strong data-start=\"2460\" data-end=\"2491\">yeniden sat\u0131labilir durumda<\/strong> olmal\u0131d\u0131r.<\/p><\/li><li data-start=\"2505\" data-end=\"2593\"><p data-start=\"2507\" data-end=\"2593\">\u00dcr\u00fcn size ula\u015ft\u0131\u011f\u0131 \u015fekilde, fatura ve aksesuarlar\u0131yla birlikte geri g\u00f6nderilmelidir.<\/p><\/li><li data-start=\"2594\" data-end=\"2718\"><p data-start=\"2596\" data-end=\"2718\">Hijyen ve g\u0131da g\u00fcvenli\u011fi nedeniyle, <strong data-start=\"2632\" data-end=\"2696\">a\u00e7\u0131lm\u0131\u015f veya koruma band\u0131 kald\u0131r\u0131lm\u0131\u015f zeytinya\u011f\u0131 \u015fi\u015felerinde<\/strong> iade kabul edilmez.<\/p><\/li><li data-start=\"2719\" data-end=\"2872\"><p data-start=\"2721\" data-end=\"2872\">\u00dcr\u00fcn bize ula\u015ft\u0131ktan sonra ilgili departman taraf\u0131ndan incelenir ve uygunluk durumuna g\u00f6re iade onay\u0131 verilir. Bu s\u00fcre\u00e7 ortalama <strong data-start=\"2850\" data-end=\"2865\">2\u20135 i\u015f g\u00fcn\u00fc<\/strong> s\u00fcrer.<\/p><\/li><\/ul><\/div><\/div><\/div>\n            <!--suppress JSUnresolvedFunction -->\n            <script>\n                jQuery( document ).ready(function() {\n\n                    let icons_e026c1d = {\n                        header: \"fas fa-angle-down mdp-questionar-icon\",\n                        activeHeader: \"fas fa-angle-up mdp-questionar-icon\"\n                    };\n\n                    jQuery( \"#accordion-e026c1d\" ).accordion( {\n                        icons: icons_e026c1d,\n                        collapsible: true,\n                        active: 0,\n                        event: \"click\",\n                        animate: {\n                            duration: 500\n                        },\n                        heightStyle: \"content\"\n                    });\n\n                });\n            <\/script>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Sat\u0131n ald\u0131\u011f\u0131m \u00fcr\u00fcn\u00fc nas\u0131l iade edebilirim? Cassius Olive\u2019ten sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnleri teslim tarihinden itibaren 14 g\u00fcn i\u00e7erisinde iade edebilirsiniz. \u0130ade talebinizi olu\u015fturmak i\u00e7in info@cassiusolive.com adresine e-posta g\u00f6nderebilir veya cassiusolive.com hesab\u0131n\u0131za giri\u015f yaparak \u201cSipari\u015flerim\u201d sayfas\u0131ndaki ilgili sipari\u015f i\u00e7in iade talebi olu\u015fturabilirsiniz.M\u00fc\u015fteri temsilcilerimiz size iade onay kodu sa\u011flayacak ve anla\u015fmal\u0131 kargo firmam\u0131z \u00fczerinden \u00fcr\u00fcn\u00fc \u00fccretsiz olarak g\u00f6ndermeniz [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6103,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-6107","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/pages\/6107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/comments?post=6107"}],"version-history":[{"count":13,"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/pages\/6107\/revisions"}],"predecessor-version":[{"id":6350,"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/pages\/6107\/revisions\/6350"}],"up":[{"embeddable":true,"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/pages\/6103"}],"wp:attachment":[{"href":"https:\/\/cassiusheritage.com\/en\/wp-json\/wp\/v2\/media?parent=6107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}